Frequently Asked Questions

Do I need to be a member in order to host a show? Yes, you must be a member in order to host a show. Please go to the home page to create a host account of sign in.

Are there any costs to host a show? There are no costs to host a show!

How do I create a show? On the home page, click the icon for “Host a Show.” Either chose to edit an existing show or click the link at bottom, “Add a Show.” Fill in/update the applicable fields and checkboxes, click “Save Talk Show.” Now you can add a guest, save the show for later, send the URL to friends and/or click "Start Talk Show" immediately.

Can I have more than one guest on my show? Yes, you can. Your guests can be in different locations, as well. Just include the phone number of each guest, when you set-up the show. The system will dial your guest(s), after you connect to the call.

I’m ready to start my show. Now what? After you’ve created your show, click the “Start Talk Show” button. The system will call you at the phone number you’ve provided. Once you answer the call, the system will then call your guest(s). As soon as you answer your call, the show will begin broadcasting.

How do I invite people to listen to my show? Once you have created your show and clicked Save Talk Show, you will be provided with a URL in the “Talk Show URL’ field. Send that URL to friends and other fans. From that site, they can listen and participate in your show.

How do I address an audience question during a show? When a member of the audience submits a question, you have the option to answer it on-screen (click the Answer button), ignore it (click the Dismiss button) or answer it verbally during the show (click the Dismiss button). Once a question is answered on-screen, both the question and answer will appear in the Questions & Comments box.

Do I need to be a member in order to attend a show? No, you do not need to be a member to listen.

Are there any costs to listen to a show? No. Listening to a show is completely free.

How do I attend a show? There are two options: (1) Follow the URL sent to you by a friend or show host. (2) Go to the home page and click the icon labeled “Attend a Show.” Search for shows that interest you. To begin listening, simply click the “Listen” button located within each show’s detail box, enter a screen name when prompted (to be used for comments you might post to the show log), and then listen to the show.

Can I ask the host a question during the show? Yes, you can. While listening to the show, look for the "Ask Your Host a Question" field on your screen. Type your question here and press the "Ask Question" button. The host has the option to answer you on-screen, verbally or to dismiss your question, if he/she finds it irrelevant or offensive. So, listen for your answer and watch the Questions & Comments box for the reply.

How do I post a comment during a show? While listening to a show, look for the "Post a Comment" field. Type your comment here and press the "Post Comment" button. The field will refresh itself momentarily and your comment will be added to the Questions & Comments box.

Is technical support available? Yes. But before sending an e-mail to Customer Support, please browse the topics in this FAQ for a possible answer to your question. If your question is not addressed, click here for support.

1. Know your subject. Choose your top three points. You may not have time for more than that.

2. Know your audience. To keep your audience tuned in, use language they understand and stay on topic. For more suggestions, see How to Engage Your Audience.

3. Know the show. Before the interview, you should know the format and the host/guest. You should also know the subject to be discussed and have your list of top 3 points available.

4. Keep it simple. Don’t overuse technical jargon, unless the host/audience requests a specific response.

5. Acknowledge the host by name. You'll sound more at-ease if you occasionally use the host’s first name.

6. Tell a story. The more real-life examples you give, the more your audience will connect with you.

7. Stay on track. If a question is off the point, answer briefly, and quickly get back to the original topic.

8. If you don't know, admit it. It is also good form to offer to find the answer and follow-up with the host, who can provide the response for the audience at a later time.

9. Never bad-mouth anyone. Just don't; it's bad practice and will reduce your credibility.

10. Show your appreciation. If the host did well, let him/her know.